Returns & Exchanges

At Oxford Shop, we want you to be completely satisfied with your purchase. If your new attire isn't the perfect fit, you can return or exchange your items within 30 days of purchase provided they are in original, unworn condition with all tags attached.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a full refund.

  • 3.
    Ship the Parcel

    Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized postage location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.